Border Information Services Officer

The Canada Border Services Agency (CBSA) is looking to hire dedicated candidates for the position of Border Information Services Officer (PM-01). This job opportunity is within Corporate, Programs and Integration Management Division at locations Edmonston and Saint John, New Brunswick in Canada. The candidate should have a secondary school diploma. The salary would be $61,786 to $69,106 on per year basis. The closing date of applications is January 19, 2026.

Key Responsibilities:

The selected candidate will handle the enquiries from the clients by phone or email. They will be providing information according to legislation and policies. They will conduct the research. They will analyse and resolve the enquiries. The candidate will collaborate with the team.

Required Qualifications:

The candidate should have a secondary school diploma. They should be bilingual in English and French. The candidate should be eligible to get a reliability status security clearance.

Experience Needed:

The candidate should have experience of using different computer applications like Word and Email. They should have experience in customer service. They should have past experience in conducting research and analysis. If the candidate has experience working in a call centre and can interpret legislation, that would be an asset.

Skills and Competencies:

The candidate should have strong written and spoken communication skills. They should have good judgment. They should have analytical thinking. They should be action oriented. The candidate should be dependable. They should be able to work in a team.

 Benefits

The selected candidate will get a salary of $61,786 to $69,106 on per year basis. They will get to work in a hybrid mode. They will get a chance for professional development.

CBSA Border Information Services Officer Jobs Salary

• The salary for the CBSA Border Information Services Officer jobs ranges from $61,786 to $69,106 per year

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How to Apply Online:

The interested candidates can apply directly on the website. They will be required to submit their resume and two references. The last date to apply is January 19, 2026.